Smaller Supermarket chain could not compete with the Big Chain Stores - Duty Manager IGA Employee Review

3.0
27 May 2018
Recommend
CEO approval
Business outlook

Pros

- Competent workers are offered suitable opportunities to progress within the business. - In a Part-Time or Casual position, hours can be reasonably flexible around study or extra-curricular commitments. - Store, Department and General Managers who work hard themselves set achievable work efficiency expectations for other employees.

Cons

- Senior Management showed minimal interest in struggling stores. - Employee retention rate in struggling stores is low, impacting individual store culture. - Stand-out employees of struggling stores are not offered positions in successful stores due to lack of Senior Management involvement and/or interest. - Customer retention is near impossible with the big chain supermarkets nearby. Unless the IGA store is in a strategic position or a larger store, the business both per-store and the group take a hit - resulting in difficult budget cuts.

Explore other reviews about IGA

5.0
17 June 2025
Recommend
CEO approval
Business outlook

Pros

Loved the people that I worked with

Cons

Nights and weekends were sometimes required but not by everyone

3.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Enjoyable environment, low pressure, not alot of people on your back

Cons

Somewhat weirdly hectic management, high and low level

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