Good benefits, but negativity and favoritism hinder experience - Customer Service IKEA Employee Review

3.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

free parking, in-house restaurant, cafeteria, lockers, free uniform, decent starting wage , cool products, breaks

Cons

Negativity, favoritism, a us-against-them mentality, use you when they need you, no positive feedback from management, and gossip. Most training comes from asking coworkers and not from management actually training you.

Explore other reviews about IKEA

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Side rights Putting human factor first Company Vision and Misson

Cons

Hard to position changes Managers tend to stay in same position years and years so if they are not nice you have to work w them

3.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Good work environment Pay is good Job keeps you busy

Cons

Lack of communication with leadership and coworkers. Leadership seems to have favorites Schedule takes too long to make Seems that there's people who would like the be full time or part time that are temporary right now aren't getting the positions. Feels like nepotism but maybe I'm wrong. Getting responses like you didn't get the job because you didn't answer your interview questions right just seems unnecessary The amount of drama happening is getting out of hand and leadership doesn't seem to care

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