Systemic mis-management - Business Navigation and Operations Manager IKEA Employee Review

2.0
24 Aug 2016
Recommend
CEO approval
Business outlook

Pros

Great opportunities, no qualifications or experience required, buddy up with the right people and lick enough shoes and you'll make it. Spent 6 years in various managerial positions all over Australia, China, Japan and South Korea.

Cons

Low maturity, unfocused, trying to deliver with all KPIs. Silo approach with difficulties on trying new things and making key timely decisions. Extremely reactive. Overworked with no work-life balance approach, however this is preached otherwise. Strong focus on delivering the bottom line in terms of increasing productivity, tightening contract mixes, adversely lowering headcount and more strain on remaining staff with high rates of turnover. Not strategically focused on increasing market share or commercial performance. Majority of business plans, and core business focuses are just copy and pastes of the UK. Likes to think they are customer focused. Lacking a lot of talent and proper development plans for co-workers to succeed in roles.

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5.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Good place to work in

Cons

Sometimes on call and weekends and nights work

4.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

I have a very empathetic and flexible manager. Although I do meet the requirement to be in office three days a week many others do not and don’t seem to suffer for it. My work can be challenging at times, but due to the slow pace of most things here I rarely feel overwhelmed.

Cons

This is, without equivocation, the most sclerotic organization I have ever been a part of. The management structure and reporting lines are inscrutable and even after 3 years I barely understand how my team fits into the larger picture. My job is a data role, and although getting access to data has improved somewhat, it is still one of my biggest blockers.

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