AVOID AVOID AVOID - Customer Service IKEA Employee Review

1.0
19 Mar 2019
Recommend
CEO approval
Business outlook

Pros

NONE. If you know better, don't work at IKEA.

Cons

They don't care about you. The customers will openly disrespect you and the leadership will do nothing to protect you. The leadership makes things worse. IKEA is cheap and they understaff each department. IKEA is losing money and will try to budget at the cost of their employees' mental health. Avoid IKEA and find somewhere better. This place is no better than any retail job, regardless of what they may claim.

Explore other reviews about IKEA

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Good People, Decent money, Decent opportunities

Cons

Does not pay enough money

3.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Good work environment Pay is good Job keeps you busy

Cons

Lack of communication with leadership and coworkers. Leadership seems to have favorites Schedule takes too long to make Seems that there's people who would like the be full time or part time that are temporary right now aren't getting the positions. Feels like nepotism but maybe I'm wrong. Getting responses like you didn't get the job because you didn't answer your interview questions right just seems unnecessary The amount of drama happening is getting out of hand and leadership doesn't seem to care

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