Great people to work with and a fun atmosphere - Kitchen Seller IKEA Employee Review

4.0
5 Sept 2014
Recommend
CEO approval
Business outlook

Pros

Laid back environment, family values and mostly good customers.

Cons

They do not always practice what they preach, they are more concerned with customers than they could ever be with employees. The returns department which I closely worked with dealt with lots of problems and bad policies, like being able to return a mattress within 30 days. Even if the mattress had blood or urine on it, I think that is a health violation....At the end of the day no matter what happens the customer is always right, you just have to sit back and take it.

Explore other reviews about IKEA

5.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great managers and coworkers-felt like family.

Cons

Holidays were brutal but mainly because of the coworkers

4.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

I have a very empathetic and flexible manager. Although I do meet the requirement to be in office three days a week many others do not and don’t seem to suffer for it. My work can be challenging at times, but due to the slow pace of most things here I rarely feel overwhelmed.

Cons

This is, without equivocation, the most sclerotic organization I have ever been a part of. The management structure and reporting lines are inscrutable and even after 3 years I barely understand how my team fits into the larger picture. My job is a data role, and although getting access to data has improved somewhat, it is still one of my biggest blockers.

See reviews by: Helpful|Rating|Date|All