I found IKEA to be an exciting place to work... - Customer Service IKEA Employee Review

3.0
22 June 2011
Recommend
CEO approval
Business outlook

Pros

I love room design and working with the public. The atmosphere is always on the cutting edge. If you can work doing something that you love it is almost like getting paid for nothing.

Cons

Having a family I found it hard to support myself with the pay. Also, I was never allowed to earn enough hours so that I would be eligible for benefits...

Explore other reviews about IKEA

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Good People, Decent money, Decent opportunities

Cons

Does not pay enough money

4.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

I have a very empathetic and flexible manager. Although I do meet the requirement to be in office three days a week many others do not and don’t seem to suffer for it. My work can be challenging at times, but due to the slow pace of most things here I rarely feel overwhelmed.

Cons

This is, without equivocation, the most sclerotic organization I have ever been a part of. The management structure and reporting lines are inscrutable and even after 3 years I barely understand how my team fits into the larger picture. My job is a data role, and although getting access to data has improved somewhat, it is still one of my biggest blockers.

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