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IMPACT: Coaching and Training for Endless Customers

Engaged employer

Great people, lots of growing pains - Website Project Manager IMPACT: Coaching and Training for Endless Customers Employee Review

3.0
12 May 2021
Recommend
CEO approval
Business outlook

Pros

People are open, honest, and transparent. Supportive in general. Talents are realized.

Cons

Lots in internal structure problems. Too much overlap, but not enough cross-departmental transfer of client information. Too many software systems, and not enough opportunities to be autonomous. A whole lot of waiting for leadership to spoon feed information before employees can execute.

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IMPACT: Coaching and Training for Endless Customers Response
5y
She's not wrong. This individual was on a team that's been going through a lot of changes over the last 12 months, and recently, we brought in some new leadership. Unfortunately for members of this team, they've had to endure some challenging times - more than any other team in the company. I'm confident that there's a strong plan in place for our web team and I'm optimistic to see what they've been working on come to life in the upcoming months. I’m also extremely optimistic about what we’re doing across the other areas of the business, including coaching, online education, and events. To the person who left this review, we certainly appreciate all of your positive contributions to IMPACT. I wish that you had a better experience while working here, but truly wish you all the best with the next step of your career. - Bob

Explore other reviews about IMPACT: Coaching and Training for Endless Customers

5.0
16 Oct 2025
Recommend
CEO approval
Business outlook

Pros

With a customer-focused mission of helping customers build their business and build trust with their customers, IMPACT centers their work around relentlessly supporting their customers. The company has brought structure, procedures, and a process-driven mentality both to customer work and internally. The team is fun to work with, and leadership shows that they care about all employees and strive to help them succeed and advance their career.

Cons

No cons to speak of!

4.0
17 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You'll never be bored a day in your life at IMPACT. There's always a new challenge, something to learn, or something new to try. Ideas and experiments are typically welcome. It's truly a team of world class people who are committed to doing great work. It's very rare to feel like anyone here isn't doing their part and possibly going above and beyond.

Cons

Things change fast and often. You have to be comfortable with that and be ready to go with the flow. It's an absolute must.

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