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      IMPACT: Coaching and Training for Endless Customers

      Engaged employer

      IMPACT: Coaching and Training for Endless Customers Reviews

      4.5

      92% would recommend to a friend

      (47 total reviews)

      Bob Ruffolo

      97% approve of CEO

      93% positive business outlook

      Ratings by category

      4.9

      Culture and values

      4.7

      Senior management

      4.7

      Compensation and benefits

      4.6

      Career opportunities

      4.5

      Work/Life balance

      4.2

      Diversity and inclusion

      IMPACT: Coaching and Training for Endless Customers has an employee rating of 4.5 out of 5 stars, based on 47 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The IMPACT: Coaching and Training for Endless Customers employee rating is 21% above average for employers within the Management and consulting industry (3.7 stars).

      Reviews by job title

      47 reviews
      4.0
      17 Dec 2025

      Fast-paced and ever-evolving. Be ready to keep up.

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      You'll never be bored a day in your life at IMPACT. There's always a new challenge, something to learn, or something new to try. Ideas and experiments are typically welcome. It's truly a team of world class people who are committed to doing great work. It's very rare to feel like anyone here isn't doing their part and possibly going above and beyond.

      Cons

      Things change fast and often. You have to be comfortable with that and be ready to go with the flow. It's an absolute must.

      5.0
      16 Oct 2025

      Dedicated to helping companies get endless customers

      Controller
      Recommend
      CEO approval
      Business outlook

      Pros

      With a customer-focused mission of helping customers build their business and build trust with their customers, IMPACT centers their work around relentlessly supporting their customers. The company has brought structure, procedures, and a process-driven mentality both to customer work and internally. The team is fun to work with, and leadership shows that they care about all employees and strive to help them succeed and advance their career.

      Cons

      No cons to speak of!

      2.0
      4 Sept 2025

      Great and not great

      Strategist
      Recommend
      CEO approval
      Business outlook

      Pros

      Very smart people working there and interesting challenges.

      Cons

      When you're in you're golden. When you're not you're not. Lots of changes and communication challenges. Unclear direction. So many smart people though made a lot of great connections.

      Viewing 1 - 3 of 47 Reviews
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      ReviewsIMPACT: Coaching and Training for Endless Customers reviews

      Glassdoor has 48 IMPACT: Coaching and Training for Endless Customers reviews submitted anonymously by IMPACT: Coaching and Training for Endless Customers employees. Read employee reviews and ratings on Glassdoor to decide if IMPACT: Coaching and Training for Endless Customers is right for you.