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IMPACT: Coaching and Training for Endless Customers

Engaged employer

IMPACT: Coaching and Training for Endless Customers Reviews

4.5

92% would recommend to a friend

(48 total reviews)

Bob Ruffolo

97% approve of CEO

93% positive business outlook

IMPACT: Coaching and Training for Endless Customers has an employee rating of 4.5 out of 5 stars, based on 48 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The IMPACT: Coaching and Training for Endless Customers employee rating is 21% above average for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

48 reviews
1.0
6 July 2026

Leadership prioritizes revenue over people

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The clients are really awesome.

Cons

The 4.5 rating is here because the CEO asked current employees to leave reviews because there has been massive turnover at this company. They aren't profitable. No work-life balance. They don't care about their people or clients, just the money.

4.0
17 Dec 2025

Fast-paced and ever-evolving. Be ready to keep up.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You'll never be bored a day in your life at IMPACT. There's always a new challenge, something to learn, or something new to try. Ideas and experiments are typically welcome. It's truly a team of world class people who are committed to doing great work. It's very rare to feel like anyone here isn't doing their part and possibly going above and beyond.

Cons

Things change fast and often. You have to be comfortable with that and be ready to go with the flow. It's an absolute must.

5.0
16 Oct 2025
Recommend
CEO approval
Business outlook

Pros

With a customer-focused mission of helping customers build their business and build trust with their customers, IMPACT centers their work around relentlessly supporting their customers. The company has brought structure, procedures, and a process-driven mentality both to customer work and internally. The team is fun to work with, and leadership shows that they care about all employees and strive to help them succeed and advance their career.

Cons

No cons to speak of!

Viewing 1 - 3 of 48 Reviews

Glassdoor has 49 IMPACT: Coaching and Training for Endless Customers reviews submitted anonymously by IMPACT: Coaching and Training for Endless Customers employees. Read employee reviews and ratings on Glassdoor to decide if IMPACT: Coaching and Training for Endless Customers is right for you.