Unprofessional and Unethical Management Team - Team Lead IQ BackOffice Employee Review

Heavy workload and understaffed. Favoritism is encouraged. No transparency when it comes to performance bonuses and merit increases. Very subjective performance review. They care about the client but not about the employees. Communication gaps everywhere, from top management to HR to employees leading to confusion and frustration. Overly focused on time tracker as if you are an hourly worker. They based your performance on time tracker. They implement rules and new policies without proper consideration and communication.