INVESTIGATORS NOT PAID THIER WORTH, NOT ENOUGH WORK - Investigator ISG (MA) Employee Review

1.0
20 June 2019
Recommend
CEO approval
Business outlook

Pros

Its a job, but not a good one. You basically work from home, although you travel to the sites.

Cons

EVERYTHING! You don't get paid your worth at all and they don't give anyone enough cases to count as an actual job! They bought a company with full time investigators then told everyone lies about supplying them with work like they had in the past. They failed and hardly even supply cases and they listed everyone as part time when they promised full time work. They take micro-managing to whole new level!!! They take the majority of the driving pay that used to be given to these investigators. This company automatically take 2 hours of pay away every day. You might be given a case 2 hours away and they send you home after 2-4 hours. The wear and tear of the vehicle don't even get covered for the low pay!!! Wages should be higher for the amount of wear and tear since they no longer cover driving time. Investigators have to worry about taking spot video every 30 min basically set to a timer. Its tedious and unnecessary and one focuses more on the video than the actual case and what is going on. And they never get the paychecks right! Extremely High cost of insurance if its offered at all!

Explore other reviews about ISG (MA)

5.0
17 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Low expectations, easy workflow, laid back case manager

Cons

Low caseload, no raises, repetitive caseload

4.0
8 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good work cases, nice case managers

Cons

repetitive cases at times, slow work flow

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