Does ISG (MA) pay their employees well?

According to anonymously submitted Glassdoor reviews, ISG (MA) employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ISG (MA). This rating has been stable over the past 12 months.

How satisfied are employees working at ISG (MA)?

59% of ISG (MA) employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ISG (MA) 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ISG (MA)?

Investigator (20) , Private Investigator (5) , Case Manager (3) , Field Investigator (3) , Fraud Investigator (3) , SIU (3) , SIU Investigator (3) , Accounting Specialist (2) , Social Media Investigator (2)

What are the pros of working at ISG (MA) according to real employee reviews?

"Case Managers are experienced, take your well being into consideration when you are an investigator who doesn't complain and cry about case locations." ((in 5 reviews)); "Family oriented, the entire company is run by the Reardon family and they're all very polite and good people to work for." ((in 4 reviews))

What are the cons of working at ISG (MA) according to real employee reviews?

"I went through 3 Managers in 3 years, the first, Jesse, was awesome, the next 2, not so much." ((in 7 reviews)); "Pay rate is low in comparison to other companies and raises are often only given if the employee brings up the subject." ((in 5 reviews)); "The training was inadequate." ((in 5 reviews)); "Lousy benefits." ((in 5 reviews)); "Upper management is a complete joke." ((in 4 reviews))

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ISG (MA)

ISG (MA) Reviews

3.4

59% would recommend to a friend

(112 total reviews)

Robert M. Reardon

38% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (112 reviews)

ISG (MA) has an employee rating of 3.4 out of 5 stars, based on 112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ISG (MA) employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

112 reviews

4.0

8 May 2026

Work life

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

good work cases, nice case managers

Cons

repetitive cases at times, slow work flow

5.0

17 Nov 2025

Easy Job

Fraud investigator

Recommend

CEO approval

Business outlook

Pros

Low expectations, easy workflow, laid back case manager

Cons

Low caseload, no raises, repetitive caseload

5.0

17 Sept 2025

Great atmosphere

Investigator

Recommend

CEO approval

Business outlook

Pros

Everyone is very nice. Good pay

Cons

Lack of consistent work flow

Viewing 1 - 3 of 112 Reviews

Jobs at ISG (MA)

Liability Program Coordinator (IME Scheduler)

United States

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Liability Peers Scheduling Coordinator

Remote

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Record Retrieval Call Support

Legal Document Specialist

Mail Processing Clerk

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ISG (MA)

ISG (MA) Reviews

Company ratings over time

Reviews by job title

Work life

Easy Job

Great atmosphere

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