Robot Work - Technical Support Analyst IdenTrust Employee Review

1.0
19 Aug 2020
Recommend
CEO approval
Business outlook

Pros

The pay and the work schedule.

Cons

Management is horrible. Very nit picky and sets unrealistic expectations. A certain supervisor will harass and make fun of your personal weakness to your face and in conference calls. A lack of true openness and a negative mindset in coaching their employees. Once you’re on the bad list, they show it and will mislead. “Family Culture” doesn’t exist. It’s a blame you not them. A lack of true ownership and responsibility. Poor training methods.

Explore other reviews about IdenTrust

5.0
14 July 2025
Recommend
CEO approval
Business outlook

Pros

Its a self starter atmosphere where you are assigned tasks to work daily which is nice and don't have to work on phones much. The atmosphere is good, its quiet but people are nice here. Pays decent starting out.

Cons

There is just a lot of training and takes at least a year to learn the job.

4.0
24 Oct 2025
Recommend
CEO approval
Business outlook

Pros

friendly people, consistent work and interesting industry

Cons

org structure, lack of focus on development

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