Iglu

Ridiculously high workload, expectation to work longer shifts than contracted. - Anonymous employee Iglu Employee Review

2.0

2 Oct 2022

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The work was enjoyable and interesting Fair base wage (for contracted hours)

Cons

Severely understaffed leading to high workloads and unrealistic expectations. An expectation to finish what you’re working on no matter how long it takes. A colleague worked 2 x 14 hours shifts consecutively with no notice (which goes against the contract!) An expectation to cancel any plans you may have. Cold-hearted management. Terrible customer service from many and extremely long waiting times for customers led to embarrassing situations for staff genuinely trying to help. Poor training

Iglu Response

Hi there, This review sounds like it's intended for a different company. Could you please double-check if the review was submitted to the correct company profile? (There are multiple companies with the Iglu-brand name on this platform.) We are Iglu Network Ltd (iglu.net) - a company specializing in tech talent outsourcing and project-based technology services. Our working hours are flexible 8 hours per day Monday-Friday with the ability to work from home. We do not have 14-hour shifts for our staff. Kind regards, -The Iglu Team.

Ridiculously high workload, expectation to work longer shifts than contracted. - Anonymous employee Iglu Employee Review

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