I learned a lot, but wouldn't do it again. - Associate In-N-Out Burger Employee Review

1.0
7 Feb 2022
Recommend
CEO approval
Business outlook

Pros

-Free burger, fries, and drinks every shift. -They teach you great customer service skills. -They teach you the importance of presentation with uniforms. -Some of the co-workers are really cool people. -The restaurant is clean and aesthetically pleasing. -You get to make people smile. -The family atmosphere is cool, and the kids that want hats and stickers are cute. -Alot of solid regulars. -Many of the in n out associates and management try to build comradery. -Chances for moving up.

Cons

-A few managers have aggressive and rude tactics for leadership. -The workplace politics are annoying (favoritism,etc). -racial discrimination issues within the workplace. It's the types of comments and behavior you can't report, they're slick with it. Me and a few other associates discussed it. Does not apply if you don't experience that sort of thing. If you know, you know. -Workplace professionalism is not as strong as advertised. -ungenuine niceness. -Only one ten minute break during 6 hr shifts, they are very militant about those 10mins. You have to work full time to get a 30 min lunch break, and you only get that after working a year or so. No time to eat while working long shifts. -You are very overworked. -Not a great job for most college students. -They are always trying to get people to work outside their availability. -No break room. -The changing closet and chair/desk for eating is claustrophobic-ly small. Overall the job gave me slave plantation vibes lmao (but post modern all-american style), and I'm not immune to hard work but I wouldn't recommend it to anyone I know.

Explore other reviews about In-N-Out Burger

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

flexible schedule good for during college

Cons

didnt get off on time

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

In-N-Out Burger is largely a company that is exactly what they appear to be. Truly committed to superior product quality and incredible customer service. While there are always some low performers/bad eggs in any company, it is few and far between at INO. It is a company where performance is acknowledged and rewarded, and the company is phenomenally supportive and spends a lot of money to reward performance (trips around the world for hitting goals, etc. INO pays incredible wages and gives you ample opportunity to make more money and achieve trips and such by hitting your goals. Because they pay so well across the board, if you are a store manager you tend to have the pick of the best applicants, as you're not paying anything close to minimum wage.

Cons

Schedule can be a bit demanding at times if you're in Management, but you are handsomely compensated. If you get under a Manager or Divisional Manager who isn't fair or seems unreasonable, that can be a challenge to navigate. Fortunately, these people are few and far between, and HR is very fair and will go to bat for you if needed,

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