It looks great from the outside but behind the walls its a different story. BEWARE!!!! - Customer Service Representative Independence Blue Cross Employee Review

The worst part about working in the Billing Call Center is a joke. The supervisors if that's what you want to call them are very shady. If your not apart of the clique you are better off preparing yourself to being fired. They tell you they want you to grow within the company but that's so far from the truth. You have to know someone that knows someone to get anywhere here. For this to be an insurance company the benefits are horrible. I know things are not free but where's the discount as an employee???