Culture, treatment of human captial taken major downturn - Disfunction Reigns - Technical Delivery Manager Independence Blue Cross Employee Review

The company has taken its eye off of the most valuable asset a company can have - it's associates. Over the last several years IBC increasingly depends upon very expensive consultants, while letting go knowledgeable staff which causes a brain drain that impedes/creates chaos with the day-to-day business. The company has a senior leadership that is very detached from the real "pulse" of the associates and listens to consultants more than their FTEs.