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Independence Blue Cross

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Ibx CS - Consumer Service Representative Independence Blue Cross Employee Review

2.0
21 July 2022
Recommend
CEO approval
Business outlook

Pros

They offer pto and flex time and I work from home.

Cons

The pay isn't worth the amount of work. They don't make people who work from home feel included. They have a huge turn over rate and are extremely strick, no sick time, you get harrassed by mbrs and staff ! You don't get to pick your schedule and are not allowed to take time off during open enrollment season as there are not enough agents to take the calls because everyone has quit or been fired.

Explore other reviews about Independence Blue Cross

5.0
2 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Work/life balance Leadership Good benefits Opportunity for growth

Cons

Understaffed teams Pay/salary Dental insurance is not great

3.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid work, flexible schedules, great PTO

Cons

The jobs are very underpaid and management can be unprofessional

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