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Independent Age

Is this your company?

Why work here when you can work somewhere nice instead? - Anonymous employee Independent Age Employee Review

2.0
25 Nov 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Colleagues were friendly and caring. Good charity mission.

Cons

Three restructures in two years. Breached personal data on more than one occasion. Like many charities, Independent Age made redundancies during the pandemic. This was attributed to staff comments that the management structure should be streamlined. Roles were scrapped at a particular level, and their holders offered the chance to apply for a post with a lesser title. The previous time the management structure was 'streamlined' (late 2019) assistant directors' titles were upgraded to 'director'. This was a bitter pill to swallow.

Explore other reviews about Independent Age

1.0
2 July 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good Pay, WFH, Great learning opportunities

Cons

IA is held back by poor leadership and a lack of effective management. Communication from managers is inconsistent, leaving employees confused about expectations and priorities. Rather than providing support and direction, management often seems disorganised and disconnected from the day-to-day realities of the charity. One of the biggest issues is the promotion process. People are frequently promoted into management roles without the experience, leadership ability, or relevant skills needed to succeed. This creates frustration for both employees and the managers themselves, as decisions are often poorly informed and inconsistent. The senior leadership team also appears to make decisions that feel reactive rather than strategic. Changes are introduced with little explanation or consultation, leading to uncertainty, low morale, and a lack of confidence in the charities direction. There are talented people working there, but they are often let down by ineffective leadership, weak communication, and questionable decision-making. Until the company invests in developing capable leaders and creates a more transparent, accountable management culture, it will likely continue to struggle with employee engagement and retention.

1
1.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Useless "people" team. Useless managers who aren't qualified in the departments they're in charge of. Constant change and redundancies.

Cons

Useless "people" team. Useless managers who aren't qualified in the departments they're in charge of. Constant change and redundancies

1
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