Low pay, low perks - Customer Experience Agent Indochino Employee Review

2.0
13 Sept 2021
Recommend
CEO approval
Business outlook

Pros

It was a job and I enjoyed my co-workers.

Cons

No room to move up, low pay, terrible actual work. The only plus was the co-workers. The staff discounts on clothes are terrible. It's honestly a sinking ship and I wouldn't stay there too long.

Explore other reviews about Indochino

5.0
22 July 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work downtown and there are nothing but pros.

Cons

No cons at downtown location.

3.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

fairly friendly work culture in my experience you dont need to have a work phone for clients to remember you diverse backgrounds are welcome

Cons

work culture REALLY depends on your manager they say the silhouettes are unisex but they really really aren’t you’re not a style guide you’re a salesperson prices have risen about 100% in the last year but the garment compensation hasn’t risen to reflect this you can work 5 days a week and still not make fulltime you have to negotiate with your supervisor to let you sit down on the furniture when there aren’t customers in the store

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