Overall decent company, without many major flaws - Customer Support Infobip Employee Review

4.0
18 May 2023
Recommend
CEO approval
Business outlook

Pros

Great place to learn, develop and improve. Everyone is always welcome to help, the atmosphere is friendly and if you do your job properly you are rewarded for it.

Cons

The only con I can think of is lack of transparency when big and hard decisions are made. A lot of those are surrounded with mystery and left for interpretation to the listener, which can lead to some wrong conclusions.

Explore other reviews about Infobip

5.0
10 Aug 2025
Recommend
CEO approval
Business outlook

Pros

They have a great culture there

Cons

Remote work tends to lead to slower processes

1
avatar
Infobip Response
10mo
Thank you for your review. We appreciate your positive remark on our our company culture. We are proud of the inclusive, diverse, collaborative environment that we have built and continue to nurture across all the regions and countries we work in. In terms of your feedback on remote work, flexibility is a key part of our approach and we have several types of work models designed to meet both employees and business needs, while keeping productivity and efficiency on a high level and getting the work done. Thanks again for being part of Infobip and for helping us grow stronger together.
3.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Fast moving, quick decisions, lots of freedom to innovate.

Cons

Ownership is a "friends & family" deal, and most decisions are made based on who knows who rather than business needs.

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