Make your paycheck - Anonymous employee Initium Consulting Employee Review

Hello reviewer, thank you for providing your feedback! We are saddened to hear that you had a less than favorable experience with us, as we greatly value our team members. While review boards offer you an opportunity to voice your feelings, they do little to remedy the situation. We do go over the compensation structure during orientation, and it seems like you are a little confused with our compensation structure. We do offer hourly or uncapped commissions. If you had taken the time to speak with Human Resources perhaps we could have offered further clarification or answered any questions you had. It's a shame that you had trouble interacting with our customers, retail sales is not for everyone. We feel partly responsible and will review our training regimen and systems to ensure that we can provide our team members with the right support/resources. We also value quality service for our clients and customers. To us our service doesn't just stop at the sale, we ensure that the customer is taken care of all the way until installation. Installation on average occurs within 48 hours or by the end of the sale week. This is why we choose to pay commissions after installation, to ensure that we have provided the highest service to our clients. Again, it is unfortunate that you felt this way. Please feel free to reach out to our Human Resources during office hours if you have any further questions or concerns. We wish you luck in your endeavors!