Disappointing leadership and a toxic environment - Anonymous Innocean Employee Review

I’ve had a really positive experience working with the UX team at Innocean. It’s a collaborative, thoughtful team that genuinely cares about the quality of the work and about supporting each other. One of the biggest strengths of the team is the leadership. The UX Director sets a clear vision for user-centered design, process, standards, while also creating a supportive environment where UX designers can grow, experiment, and have a voice in the process. There’s a strong emphasis on collaboration within the group which makes the work feel impactful and connected. The UX team is talented, kind, hard working, and highly engaged. People are willing to help each other, share knowledge, and step in when needed. There’s also a healthy balance between strategic thinking and execution — designers aren’t just pushing pixels; they’re involved in problem framing, research, and shaping solutions. Another standout is the scale of the work. You get to work on high-visibility digital experiences, and there’s continuous improvements in design systems, processes, and research. Like any agency environment, priorities can shift quickly, but the UX team does a great job staying focused on delivering thoughtful, user-driven solutions. Overall, it’s a great place to grow as a UX designer and to work alongside smart, collaborative people who care about the craft and a manager that cares about people. Pros: Supportive UX leadership and clear vision, process, expectations Collaborative team culture Meaningful, high-impact work Opportunity to grow skills across research, strategy, and systems

Cons: Agency pace can be fast at times, but the team works hard to support each other

A nice office they are leaving in a year to move to El Segundo.

Where to start? They fired the entire Project Management team my 4th week there, as well as my CD and ECD. The few projects I had were incredible low-budget and not creative. I would not trust a freelance contract. I was offered a FT role, then while I waited for my paperwork, they came back with a lower salary. I agreed because the industry is tough right now. Then they came back and offered me a contract with a promise to convert FT. Then they said no one was converting FT. I left before my contract ended.