Understaffed and overworked - Social Worker InnovAge Employee Review

3.0
27 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Flexibility with schedule and nice facilities

Cons

Completely understaffed and that falls on the people at the facility, no time or energy left in the day after assessments, phone calls, and paperwork to provide to the participants that might need it (I.e., high burnout), high turnover, and there was a consensus between most employees that constantly felt unsupported by direct supervisors and upper management.

Explore other reviews about InnovAge

5.0
24 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The coworkers, clients, pay, hours my are amazing.

Cons

The executive management is out of touch with the work force

avatar
InnovAge Response
2w
Thank you for taking the time to share your experience at InnovAge. We’re glad to hear aspects of your work and team have made a positive impact. We’re encouraged by feedback like this, especially as InnovAge has been recognized as a Great Place to Work® based on employee input. That recognition reflects what many employees value while reminding us that maintaining a strong workplace culture requires ongoing effort.
2.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Most particapants treat us with kindness and respect.

Cons

Working as a driver for Innovage is not worth it, the pay is not fair for the required work that is involved with this position and addition to the new job title From Driver to Driver Particapant Care. The companies pay raises is a joke and a slap in the face, has a very high turnover rate which results to being low staffed and way too much overtime with little life balance. We have way too many vehicle mechanical issues with no onsite mechanics to fix them, They treat us like kids, too much drama and gossip, lots of favortism extremley poor communication which result to employee and particapants unsatisfied. There is just far too much negatives about this company and I unfortunately can't recommend this job to anyone and it's not worth your time.

See reviews by: Helpful|Rating|Date|All