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      Innovation Group

      Engaged employer

      Innovation Group reviews

      Avoid - Customer Service Representative Innovation Group Employee Review

      3.0
      4 Apr 2017
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      - Good entry point into insurance/finance industry - Training is basic but effective

      Cons

      - BPO - High staff turnover - Poor management techniques - No support at best, hostile and manipulative at worst

      Explore other reviews about Innovation Group

      5.0
      31 July 2025
      Desk review appraiser
      Recommend
      CEO approval
      Business outlook

      Pros

      Loved working from home. My supervisor does listen

      Cons

      The client changes they scope weekly

      avatar
      Innovation Group Response
      10mo
      Thank you for your feedback, we are glad you enjoyed the working environment. We appreciate your comments. Thank you for taking the time to share your views.
      3.0
      21 Feb 2026
      Desktop support
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid work environment. 3 days on site 2 days remote.

      Cons

      Company leader didnt listen User can be demanding

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