employer cover photo
employer logo
employer logo

Insomnia Cookies

Is this your company?

Manager - Store Manager Insomnia Cookies Employee Review

1.0
26 Jan 2018
Recommend
CEO approval
Business outlook

Pros

It's difficult to think of a pro considering all of the pros have been soured with managerial incompetence from the senior director, and most importantly from the COO of Dave L.

Cons

There are a number of cons I'm just going to list a few. 1. Expect to be on call 20 hours a day. 2. Do not expect to see a P&L, you will never be able to truly control your cost. 3. No real HR department. If there is an issue there is no third-party arbitration. You are on your own. 4. Expect to go out and do your own marketing, when your store is open from 8 a.m. to 4 a.m. . We do have marketing people that come out to assist but they are equally as overworked.

Explore other reviews about Insomnia Cookies

5.0
28 June 2026
Recommend
CEO approval
Business outlook

Pros

Boss is very chill/laid-back Easy work

Cons

Corporate over, reaches and comes up with dumb policies Pay isn’t amazing

4.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

One of the few companies that are fully operational during the “night owl” hours. The cookies are absolutely delicious, and employees are encouraged to try them all and share the cookie bounty! Staff was incredibly friendly and diversified, and management was available and approachable. Stores are well organized, everything is labeled and within easy reach, making every shift run smoother

Cons

Employees should be given more training, especially drivers commuting from other parts of town. There are “guidelines” (aka rules) posted everywhere and it was a little excessive, which may be more indicative of the times we live in, though.

See reviews by: Helpful|Rating|Date|All