employer cover photo
employer logo
employer logo

Integra Global Solutions

Is this your company?

handdy - Anonymous employee Integra Global Solutions Employee Review

2.0
25 Jan 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

only benefit provided by the company is cab facility

Cons

They used a software called HANDDY to track the performance of employee,if the computer is inactive for 4 minutes,it automatically locks the computer.If it happens twice a day then it will result in LOSS OF PAY.Total working hours=9:30 hours we can take a break of 1 hour for lunch and coffee break The canteen doesnt have snacks or lunch or any kind of eatables,so you will have to move out of office for break and lunch,by the time u come back to office your 1 hour break will get over,it also results in LOSS OF PAY. the restroom is located at the corner of the building,you will have to walk so fast that you get back to your seat before 4 minutes to avoid loss of pay. Basic needs of a human is indirectly controlled,it puts them in a restricted environment.This stresses us(employees) to a great extent

avatar
Integra Global Solutions Response
8y
Thank you for review. Looks like there are information that was not understood correctly. Here are the clarifications for each of the points. Only benefit provided by the company is cab facility Reply: There are many other benefits that the company provides, such as ESI, PF, health insurance, social activities, bonuses, incentives, flexible working hours and others based on the client requirements. Reply to the rest of the points: Handdy timesheet software is not a performance tracking software it is a time sheet software which is used to send time sheet reports to clients who ask for them, calculate everyone’s salary/payroll, send and track leave requests and also to view emails. The staff only has to work 8.5 hours and in some teams. In some teams only 8 hours and in some other teams if the staff achieve the targets that the client has asked staff can leave even before 8 hours. So all the staff can decide how much break time to take based on their individual needs. All the staff are aware of the different options break time, client specific time etc. that can be selected in the software. The software does not lock the screen if break time is selected. The software locks the screen if the computer is not used and idle for a period of time. This is required by European Union and ISO 27001 data security regulations which we sign with our clients. Integra HR and management have an open door policy. Any staff can walk in to any of the HR office or Directors offices with grievances and it will be taken care of. We also have a ticketing system that anyone can fill in and is monitored by the management as well. Please discuss with HR regarding any other issues you might have to improve the teams. Integra HR

Explore other reviews about Integra Global Solutions

5.0
24 July 2013
Recommend
CEO approval
Business outlook

Pros

1. 24x7 customer support service 2. Experienced and skilled professionals to take care of your business customers 3. Various support services from Email, Chat Support, Call answering to Ticketing support and complaint handling service 4. Affordable price that saves 50% of any other services 5. High Data Security supported with high end servers 6. Professional solution in handling your customers. No more fear in outsourcing your business customer support services!

Cons

Must be punctual and a few other limitations.

1.0
8 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Short commute, covered parking, and they do offer some great training opportunities. Don't have to work weekends, paid holidays off, and good benefits.

Cons

Terrible pay. They paid new people more than they paid people who had been there for years. Their point system (monthly sales goal) was extremely flawed. No one actually followed the rules there and so other employees run rampant and pretty much did whatever they wanted. They didn't appreciate employees. Lots of work drama and bad work environment.

See reviews by: Helpful|Rating|Date|All