Good - Care Coordinator Integra Managed Care Employee Review

Orientation was thorough and smooth, with support such as a mentor. Started with manageable case load and kept increasing. Good company culture

High case load and became unmanageable

The people you get to work with make the environment bearable. I met some truly amazing people there.

Caseload volume is high and unmanageable during 8 hrs, I never worked less than 12 hrs in the time I was there. Salary is decent, but no t when you factor in extra hours, and cost of subpar benefits. They are unable to keep people long term due to above, and only let certain people work from home, some have waited years. They are just starting to change the amount of time it takes to be able to work from home, but expect to be in the office min. 6mos. RNs have to do a lot of tedious clerical work they shouldn't have to do that takes up a lot of unecessary time which should be focused on members, the job is stressful, and you have no facetime with members, all interaction is by phone, and management is strictly focused on numbers, not quality of care. If you are goal oriented, organized, and like tedious repetitive work, and handle stress like a champ, you will like this job.