Seems good at first - Software Support Analyst II IntrinsiQ Employee Review

3.0
2 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Great Co-workers. WFH, full time remote after COVID. Diversity and inclusion is strong due to their ERGs working hard to make sure everyone is included, not because management wants or wills it.

Cons

Management is a joke. Support management recently had some changes, but the new manager is a joke that will write you up and get you fired to save himself. Other teams make mistakes and it falls on support to correct these issues on top of taking care of the clients. As mentioned in other reviews, job openings are not from growth or internal promotion. Company continues to run lean to this day, putting a much heavier burden on employees than needed. Benefits are average, I honestly expect better from a company so highly involved in the medical world. Wages are stagnant, they give raises every year, but we are talking cents, not dollars. Expect to work overtime in order to keep up the pace that management wants, even so far as your boss complaining that you clocked out at the end of your shift in your monthly meetings.

Explore other reviews about IntrinsiQ

5.0
24 Jan 2017
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

Company culture is good, work from home once a week.

Cons

I have nothing to complain

2.0
10 June 2017
Recommend
CEO approval
Business outlook

Pros

Great co-workers. Pay and benefits are good. Ability to work remotely if needed. Great facility. Downtown Springfield location is convenient.

Cons

If you want to work for a company that takes employees who have dedicated the better part of a decade of their life to the mission only to be let go for corporate cost cutting, then this is the place for you. Executive management oblivious. Local, upper management suffers serious "Big Fish - Little Pond" syndrome and treat the employees who are actually cognizant of the customer base like outcasts. Large projects that drastically affect the client base in a negative manner are put in place without engaging the employees who actually know how and even if the project would be feasible to begin with. Then, said employees are blamed for the massive failure while the management team who initiated it with no input from the employees are rewarded for trying. I will hand it to local management for towing the corporate BS line about "These moves in personnel changes are a good thing that will benefit us all and allow for a more positive outcomes for our clients...." blah, blah, blah. They have "all-hands" meetings when a new round of firings occur and do a great job at pumping the negative balloon created full of hot-air in an tempt to make everything all warm and fuzzy. Extremely disingenuous and insulting to the hardworking folks who are working to ensure management continues to draw a paycheck. New employees fall for it, but the veterans know.....it's only a matter of time before they are next.

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