17 May 2014
Invoke Response
11yThank you for sharing your open and frank point of view. While I am disappointed you chose to post this feedback anonymously online, rather than discussing with me (or one of the senior team) directly, I do appreciate that our difference of opinions is an opportunity for discussion.
To clarify, we actively seek out feedback from every member of our team. Team members that leave, for any reason, are invited to participate in an exit interview. I'd like to invite you in for a follow up conversation to discuss your concerns if you felt you were not heard during that discussion.
To understand staff turnover at Invoke Labs, it’s important to also understand our model. We actively encourage the startups we work with to hire our team. We wrote a blog post about this back in March. Those who choose to work at Invoke Labs have a chance to work with some of the most exciting startups in Vancouver, and eventually join one of those teams full time.
We reward persistence, leaning in hard, and collaboration when helping to shape the startups we work alongside of. We encourage learning from failure, and embrace an ethos of doing it better at every new opportunity that is presented to us. Iteration is paramount. And our team grows stronger with the hard knocks.
This is probably one of the reasons why it's so tough when we make a decision to let someone go. We treat it as an absolute last resort, and take care to explain the reasons to any affected team members.
People join Invoke Labs with high hopes and good intent. I am constantly impressed with the level of talent and experience that we have on the Invoke Labs team. Those that demonstrate commitment and dedication to nurturing and growing the startups that we work with, will find Invoke Labs a rewarding and fulfilling environment, one that I am incredibly proud of.