Great job and supportive management with fun events - Customer Service Representative Ion Solar Employee Review

5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

I really enjoy the job, the people here are great and every Friday we do a fun event. Management for my department and Customer Experience is awesome.

Cons

None I can think of.

Explore other reviews about Ion Solar

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Good Company handling a tricky situation

Cons

pay is lower than expected

4.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

The pay depends on what you put in. I've seen a range of $100 to $3,500 a week. Averaging $7k to $9k a month. It's a fun work environment, lots of bonuses and prizes, a big territory and kind homeowners.

Cons

50% of your deals cancel. Meaning only 50% of deals make it to install. So as a Setter, the majority of your compensation is from sit pay and contract pay as opposed to kilowatt pay. The reason for low retention is homeowners need a 680 or above to qualify so you get a lot of failed credits. Also, the installation process is around 90 days, Giving homeowners a lot of time to cancel. Management is controlling Not much work life balance

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