Pros
You get to choose your own hours
Cons
The majority of office staff are terrifying individuals who generally make things as difficult as possible. The middle management are on the whole ok but the number of out and out bullies is excessive for what is a multimillion pound company. If you want to make a complaint about someone you cant. End of. There is no HR policy I have ever seen or in fact anyone that deals with HR in the call centre which is amazing for an office with over 3000 casual workers. The job is tedious, the pay is appalling and there are pretty much no incentives to do well as the only chance of getting promoted is if you are popular with the office staff. People will spend most of your day shouting at you down the phone. There is a mjor drug culture in the workplace which for some may be seen as a benifit but is certainly not condusive to a positive working environment. Mori should only ever be used as a place to go if you are DESPERATE for money.