2.0
24 June 2014
Anonymous employee
Former employee, more than 8 years
Cincinnati, OH
Recommend
CEO approval
Business outlook
Pros
The training and mentoring are reasonably good. They made it rather easy to get a start in the company, and yearly reviews made it possible to advance within the company.
Cons
There is a lot of work being out-sourced, which has led to reduced quality. Those left in the U.S. have watched their co-workers drift away through attrition and not replaced. This resulted in unreasonable workloads, as the remaining associates had to cover the work, usually through unpaid overtime. Morale was dismal when I left.