Passionate team held back by larger company - User Experience Researcher Ipsos Employee Review

4.0
27 July 2021
Recommend
CEO approval
Business outlook

Pros

The UX team has some of best talent in the industry, level leadership, and a reasonably healthy work culture (for a team of consultants).

Cons

This is a huge multinational research firm. As such, it suffers from many of the telltale issues of companies in that category. The bottom line for me was the unbalanced hours. Every project is across 2+ time zones (often either pacific time or international) and that results in a sort of on call kind of situation at all times. Some of this is par for the course for consultants, just calling that out. Burnout is so common that it happens in cycles, not just occasionally. It wasn’t for me.

Explore other reviews about Ipsos

5.0
8 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great benefits, good manager, great opportunity to skill stack

Cons

Shrinking US foot print, limited advancement opportunity

1.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunities and various locations

Cons

You work your tail off using gas, mileage, time, energy, tolls, and consistent but the authenticator who sit in the comfort of their home find any and everything wrong with the survey you fill out. Then, you don't get paid. Their portal that you are supposed to use while on location has connectivity issues or whatever reason they decide to blame it on. So far, I've lost $500.00 with this company. There are many other mystery shopping companies who don't try to cheat you out of money. If I had to guess, they use your pictures and get THEIR money but won't pay their contractors. I would suggest shopping for any other company besides Ipsos!

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