1.0
6 Jan 2016
Former employee, more than 5 years
Edinburgh, Scotland
Recommend
CEO approval
Business outlook
Pros
The work in their Edinburgh call centre was casual which meant that you could work the hours which suited you.
Cons
The work was often unavailable. The casual staff were treated as second class citizens with a real "them and us" mentality from the management team who never worked after 530 despite the majority of the work happening at evening and weekends. The toilets leaked constantly but they were never fixed. Management were aggressive and never listened beyond giving it lip service. The morale was awful, everyone I knew left over the course of a few years because the managements attitude towards non-contracted members of staff was so bad. A few people even had to take them to court over their behaviour.