1.0
21 Feb 2024
Former employee, more than 1 year
Fort Myers, FL
Recommend
CEO approval
Business outlook
Pros
Only one, you work from home.
Cons
You work from home so when tools are down, you're expected to remain in call without compensation. If you can not remain on call after your designated hours, you will be written up. They grade you based in how many calls you audit. Even though your pay is supposed to be hourly, you are timed and have a quota. You're graded on how fast you audit and if you audit too fast or too slow, you're written up/reprimanded, your accuracy doesn't matter.