Good company. Bad upper management. - Customer Service Representative JC Ehrlich Employee Review

3.0
18 Oct 2017
Recommend
CEO approval
Business outlook

Pros

The people you work with are wonderful, the pay and benefits are great, and the work is relatively easy considering you just talk on the phone with customers all day.

Cons

The management is terrible. They over-hired during the summer and are running the company into the ground. They promote people with almost no experience for higher roles within the company. They are very biased and hold grudges against people for no reason.

Explore other reviews about JC Ehrlich

5.0
13 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Solo work most of the time. So it's nice when you have a job with others. Generally speaking, you service the same customers. Decent pay for the work

Cons

Decent pay for the work!

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JC Ehrlich Response
9mo
Thank you for taking the time to share your comments with us. If you have any additional feedback you’d like to share, please reach out to employmentrelationsna@rentokil.com.
1.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

No pros for working for this company

Cons

Everything at this business is a con. Unrealistic work expectations, mangers will load your schedule and give you the worst route possible. Managers will throw you under the bus to save their own skin. Clients will blame you for their own pest issues they should addressing themselves then blame you for their failures clients won’t address the reasons they have a pest problem just expect you to work miracles then get mad when the pest problem becomes out of control and say you didn’t do your job. No work life balance. Forced to work during holidays and almost every weekend. Benefits are terrible.

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