2.0
7 Oct 2020
Current employee, more than 3 years
Recommend
CEO approval
Business outlook
Pros
Work from home, meet some great learners and clients, satisfaction from helping learners complete a qualification. Colleagues in team are great people who care.
Cons
Overworked with too many learners, terrible IT systems, over complicated processes at every turn hampering your ability to complete tasks. Management on a local level is fine but when it comes to the EMT they are clueless about the day to day running of the company. There is an obsession to move everything online however learners and employers in this industry like face to face contact. Changes and systems are implemented before they are ready in a sink or swim type approach and often are worse they the system or process they are trying to replace.