You won’t believe how toxic it actually is working here!! - Sales Specialist Jacob & Co. Employee Review

1.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Good exposure, rubbing elbows with the rich (or so it seems), committing to high quality work, maintaining strict service standards, working with high end luxury products.

Cons

- Before you even apply, you need an extreme level of tolerance just to survive in this role. - Patience, resilience, and constant understanding are required because you deal with people on a completely different and often exhausting level. - Flexibility, adaptability, and self motivation are treated as the only measure of success, and falling short means you do not last. - The training is intense and overwhelming, not simple onboarding, with constant pressure to master every product in detail. - You need a perfect memory and fast recall, or you fail and are pushed out before you can even start properly. - Even after passing, the reality of the job is far more toxic and draining than expected. - The work environment becomes extremely exhausting and emotionally damaging once you are in it.

Explore other reviews about Jacob & Co.

5.0
21 Nov 2025
Recommend
CEO approval
Business outlook

Pros

-Stylish and professional work environment -Celebrities among the clients, which is great for my sales experience -Building relationships with clients and growing my network -Positive team energy -My coworkers are friendly and creative. -Commissions are great if you’re good at closing deals.

Cons

Luxury means high expectations, so you have to learn the story behind each piece, which takes time.

1.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

The only good thing was the pay

Cons

-Dealt with the rudest and most entitled people here, overall making it super toxic and hostile -While dealing with the Marketing Director I got no support when I asked, and would receive aggressive messages for simple human error. -The upper management do not treat you like humans and demand all your time and attention even if you have other priorities to give attention to. -Timelines were always super rushed due to lack of communication between departments

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