Jacob & Co. Reviews

3.7

70% would recommend to a friend

(83 total reviews)

Benjamin Arabov

70% approve of CEO

70% positive business outlook

Jacob & Co. has an employee rating of 3.7 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jacob & Co. employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

83 reviews
2.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

I was treated nicely by coworkers while I was there.

Cons

Every employee is working with and enormous amount of anxiety because anyone can get fired without proper warning! You won’t even know until you get the news. Even when you see management the day before or that morning, you won’t even get a hint that it would be your last day!!

1.0
9 June 2026

Toxic Environment

Recommend
CEO approval
Business outlook

Pros

The only good thing was the pay

Cons

-Dealt with the rudest and most entitled people here, overall making it super toxic and hostile -While dealing with the Marketing Director I got no support when I asked, and would receive aggressive messages for simple human error. -The upper management do not treat you like humans and demand all your time and attention even if you have other priorities to give attention to. -Timelines were always super rushed due to lack of communication between departments

1.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Good exposure, rubbing elbows with the rich (or so it seems), committing to high quality work, maintaining strict service standards, working with high end luxury products.

Cons

- Before you even apply, you need an extreme level of tolerance just to survive in this role. - Patience, resilience, and constant understanding are required because you deal with people on a completely different and often exhausting level. - Flexibility, adaptability, and self motivation are treated as the only measure of success, and falling short means you do not last. - The training is intense and overwhelming, not simple onboarding, with constant pressure to master every product in detail. - You need a perfect memory and fast recall, or you fail and are pushed out before you can even start properly. - Even after passing, the reality of the job is far more toxic and draining than expected. - The work environment becomes extremely exhausting and emotionally damaging once you are in it.

Viewing 1 - 3 of 83 Reviews

Glassdoor has 91 Jacob & Co. reviews submitted anonymously by Jacob & Co. employees. Read employee reviews and ratings on Glassdoor to decide if Jacob & Co. is right for you.