Toxic and Chaotic - Avoid - Anonymous employee Jellycat Employee Review

Much like the brand itself these days, this company seems to only be concerned with appearances rather than maintaining a healthy, effective business. If you are currently interviewing, I would strongly advise taking the information about company culture and benefits with a massive grain of salt, as I have seen the culture degrade into non-existence and benefits can be taken away without warning - ie number of mandatory office days being increased, with zero flexibility for long-term staff who have built their lives around the previous office schedule. The CEO is abusive and unprofessional, yelling at staff and being quite frankly rude in emails. This has created a culture of fear where anyone in direct contact with the CEO seems terrified of questioning him or making mistakes. Because of this, often impulsive choices go unquestioned and management have to do what they can to make things work - this pressure trickles down through the rest of the company, which causes constant tension and chaos. Actions are taken with zero communication with other teams so putting out fires, overtime and working outside of your job spec will be commonplace. HR are also entirely invested in maintaining Jellycat's image and absolutely cannot be trusted. It seems their only concern is keeping staff in line and I have experienced some very devious or even outright cruel behaviour from them. Be wary of the 'unlimited' sick day policy, as there is actually a limit which staff are unable to view themselves, meaning that if you become unwell for more than a few days, you may stop being paid halfway through your leave without knowing it. Overall, I feel that this business is only being held together due to the popularity of Jellycat at the moment. If the bubble bursts, it will be the lower level employees that will suffer the most. If you do decide to take a role here, make sure that you move on to something better as soon as possible - given the high turnover, it seems to be the natural conclusion most reach anyway.