So much potential - Agent Jet Employee Review

1.0
2 Apr 2016
Recommend
CEO approval
Business outlook

Pros

They pay a reasonable wage for a call center. Provide snacks in the break room and a reasonably clean working inviroment

Cons

Leadership is clicky very highschool.If they like you you excell if not your in the struggle to be a cool kid. No emotional intelligence amongst sups or management.We know what it costs to keep a member whats it cost to train and retain an agent. They seam to be disposable.

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Jet Response
10y
Teenage drama is not what we are going for; so sorry this has been your experience. Our call center is our front lines to our customers, and it's top priority that our associates are satisfied and feel empowered to make change if they see things that aren't working. Please reach out if you want to discuss more and see how we can make positive change happen. - Doug D. VP Member Services

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5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

It was a good outfit

Cons

It was not a good outift

5.0
20 Aug 2025
Recommend
CEO approval
Business outlook

Pros

The culture was awesome, with one rule (Be Nice) I loved Jet. We kicked some major #$^^ so much so that Walmart bought us and killed us. We had fun, it was like working at an all night rave music and dancing while we worked. hard to describe, you had to be there.

Cons

the pay wasn't the best but the benefits more than made up for it. The insurance was fantastic, the fun we had at work was enough to make up for the lack of pay.

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