There is no leeway on being late, no finals or write ups. 3 strikes your out if you are late 3 x's in a 90 day period. - Member Service Representative Jet Employee Review

2.0
7 Mar 2016
Recommend
CEO approval
Business outlook

Pros

They are very warm and welcoming when you are first hired on and make you feel at home. Laid back training seemed like it would be a change to how call centers would be.

Cons

They treat you like a wicked step child on your way out. More strict than any other call center and not forgiving of mistakes.

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Jet Response
10y
Thanks for taking the time to write your feedback. We're bummed to hear about your experience. We are trying to minimize formal warnings for attendance and allow people to manage their PTO, but it's good feedback and we've shared it with the SLC team. Thanks, Doug D. (VP Member Services)

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5.0
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Pros

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Cons

the pay wasn't the best but the benefits more than made up for it. The insurance was fantastic, the fun we had at work was enough to make up for the lack of pay.

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