Disappointed - Anonymous employee Jetpets Employee Review

Dealing with pets daily Working from home Talking about travel It’s all good

Delayed flights Poor weather that affects flights Grumpy clients who just want to vent

I have been working with the company for a number of years now and have worked in several departments. Sandy the owner makes a real effort to know everyone and has a personal connection with all staff. There are constant opportunities for staff to be up-skilled and they are big on transferable skills. The industry can be tricky at times with constant change and lots of variation but having support staff to provide updates and proper coaching through some of these changes is a big help. The company understands they are not just assisting with pets but a family members and it is very rewarding to hear from clients once their pets have arrived safe and sound and all settled in. On Fridays we have 'Furbaby Friday's' where we are allowed to bring our pets into the office on a rotating roster which makes it a happy place to work and by this you get to interact with other staff from different departments. Lots of fun on the office and sales incentives.

During peak season it can be very busy with the number of calls received in all departments. In the past have sometimes felt that the company has been understaffed but the last few years have felt they are more prepared and have a higher headcount.