Great place to work - Domestic Service Consultant Jetpets Employee Review

I have been working with the company for a number of years now and have worked in several departments. Sandy the owner makes a real effort to know everyone and has a personal connection with all staff. There are constant opportunities for staff to be up-skilled and they are big on transferable skills. The industry can be tricky at times with constant change and lots of variation but having support staff to provide updates and proper coaching through some of these changes is a big help. The company understands they are not just assisting with pets but a family members and it is very rewarding to hear from clients once their pets have arrived safe and sound and all settled in. On Fridays we have 'Furbaby Friday's' where we are allowed to bring our pets into the office on a rotating roster which makes it a happy place to work and by this you get to interact with other staff from different departments. Lots of fun on the office and sales incentives.

During peak season it can be very busy with the number of calls received in all departments. In the past have sometimes felt that the company has been understaffed but the last few years have felt they are more prepared and have a higher headcount.

Working with animals , company vehicle. Not dealing with incompetent management.

Where do I start . Management have a very poor understanding of animal welfare and do not have a clue on hoe to run a company . Company went into liquidation and rehired the least qualified people possible . That right there tells you everything . If you are going to book your pet for travel seriously use the other smaller companies who will take great care of your pet , give one on one care and will have people with proven animal experience unlike who they have now . New management just like the old management , aggressive, unrealistic expectations, refuse to listen to common sense , will lie to customers regularly...... and for those who ask for comfort stop for your pet , what you get told that happens and what does happen are two different things. Management really do not have a clue . The old CEO would hire clowns continually who couldn’t ever grasp the animalTransport niche . New CEO is exactly the same . HR guy is a creep and the biggest goose you could ever imagine . Has no idea about anything . Basically avoid using or working for Jetpets on every level .