JCI has good intentions but brings a great deal of frustrating bureaucracy. - Service Sales Representative Johnson Controls Employee Review

3.0
21 Nov 2012
Recommend
CEO approval
Business outlook

Pros

-Good pay and benefits -Less stressful than many companies -Generally friendly, supportive environment -Plenty of company-funded training opportunities -Many company divisions can actually make positive impact -Fairly ethical business practices and commitment to integrity -Some positions offer opportunities to work with interesting new technologies

Cons

-Incredibly top-heavy with far too many levels of management -Communication breakdowns between departments, groups, and teams common -Individual employees relatively powerless to solve internal or customer issues -Incredibly numbers-based decision-making (including employee evaluations) -Frequent turnover, especially in management position (at least in Building Efficiency division) -Not very innovative or creative for a "technology" company -Mercurial policies/goals/vision for the future -Fairly defined career paths that may lead to dead-ends -Internal IT systems can be impossible to use

Explore other reviews about Johnson Controls

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great job that I would totally recommend anyone

Cons

Wonderful, wonderful place to work, no complaints

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Johnson Controls Response
1mo
Thank you so much for sharing your positive experience with Johnson Controls. Your input will help us in our mission to foster the best possible workplace for our teammates.
5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Strong global presence and job stability -JCI operates in over 150 countries, giving employees exposure to large‑scale projects and long‑term career security. Focus on innovation and sustainability -The company invests heavily in smart building technologies, energy efficiency, and green solutions, which can be exciting for employees who enjoy modern, impactful work.

Cons

Because JCI is a huge multinational company, decision-making can be slow, and navigating internal processes may feel challenging.

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