Thinking on your feet at a company on the frontier of legal tech - Customer Success Juro Employee Review

5.0
10 Sept 2020
Recommend
CEO approval
Business outlook

Pros

Product is shaping up to be like something that has never existed before and is more ambitious in scope than its competitors, whilst maintaining a design first approach. High-performance, friendly team and strong working culture. Open, process-driven & fair leadership, who take the time to explain and consult on the decisions and direction of the company. Very strong learning and development experience, and expect to make an impact! As the company's typical customer profile is other tech start-up/scale-ups, you get to work with some super interesting and innovative businesses.

Cons

As an early stage company, some working processes not yet build so not for those who would prefer a more structured environment. London and Riga teams can feel fragmented.

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Juro Response
5y
Hi there, Thanks for your review and your feedback. We are working hard to build more structured and defined processes and streamline the communication between both our London and Riga office. It's really great to read you're taking advantage of our learning and development opportunities and are growing with us as a company. Thanks again, The People Team

Explore other reviews about Juro

4.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

- Fully remote - Focus on asynchronous communication and minimal meetings

Cons

- Poor department communication - Slow environments, not possible to growth quick

1.0
6 Oct 2025
Recommend
CEO approval
Business outlook

Pros

- Interesting problem space in legal tech - Some genuinely talented and well-meaning colleagues - Exposure to AI/ML product development challenges

Cons

These reflections are about organisational fit, not individual capability. Every company has trade-offs. Technical Foundation: The codebase presented significant architectural challenges. Integrating modern AI capabilities often required building separate proof-of-concept systems rather than working within the core platform. Engineers who value clean architecture and technical sustainability may find this frustrating. Engineering Culture: Strong emphasis on velocity over code quality. Technical debt tends to accumulate. If you thrive in "move fast" environments and don't mind working around constraints, you may enjoy it. If you prefer investing time in proper foundations and refactoring, this may not be the right fit. Leadership Communication: Experienced conflicting direction from different parts of the organisation, which made prioritisation challenging and confusing. Leadership changes during my tenure contributed to uncertainty about team structure and strategy. Organisational Changes: Communication around restructuring could have been more transparent in my opinion. Would have appreciated clearer information about alternative role opportunities during team changes. Neurodiversity: If you require workplace adjustments (ADHD, autism, etc.), I suggest to have explicit conversations about accommodations with your manager and get commitments documented in writing. Ensure processes and expectations are clear before accepting an offer. Work-Life Balance: Expectations around responsiveness and delivery pace may be challenging. If you have difficulty in setting boundaries or health considerations, carefully evaluate whether this pace is sustainable for you before accepting. Note: My experience was within the Product/Engineering function of the business. I cannot speak to the culture in other departments.

10
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