Good for one or two years - after that, becomes toxic - Anonymous employee KCLSU Employee Review

3.0
19 July 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- People are passionate, and they care about what they do - You have a lot of freedom in your role and there is room for collaboration with other teams if you have good ideas. - Location (you can work from London Bridge or Strand) - Good reputation in the HE sector (King's)

Cons

-After one or two years, your role becomes very repetitive. -Not everyone gets to grow professionally. It's a matter of luck (being there at the right time, not because there is a plan for you to grow). -The senior team is out of touch. Ego fights, the CEO takes everything personally, and dog eats dog type of environment. - The HR department is a mess: no one in their team stays more than a year, which impacts employees and policies. Data breaches, wrong details in contracts, payroll mishaps etc.

KCLSU Response
3y
Thank you. We appreciate you for taking the time to write your feedback. We will bear in mind all the points you have shared & strive to keep doing our best.

Explore other reviews about KCLSU

5.0
22 June 2023
Recommend
CEO approval
Business outlook

Pros

Flexible, friendly and enjoyable work

Cons

No cons I can think of

3.0
14 Aug 2022
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

- Things run well as people are motivated by the work and always seem to be conscientious individuals, unless management interfere. - Rewarding to interact with most of the students, especially the student staff. - Day-to-day interactions are pleasant and warm, and working was a joy. I’ve met some of the best people and had some of the best professional interactions in this environment, made lasting friends and felt supported and valued. - Very diverse staff environment and diversity of work too. - Organisation provides great services to students, in spite of lack of management direction and support - Great locations to work in (Covent Garden and London Bridge - joys of Borough Market on your doorstep!). Offices in the Strand are very plush. - Access to the wider King’s facilties, such as King’s Sport, gyms and a free online series of high quality exercise classes.

Cons

- In spite of organisational values of being ‘open’ and ‘collaborative’ the management are neither of these. - ‘Wellbeing' is touted as central to the organisation but this is a joke. The irony is intense. - Management go on about their values and culture a lot but don't actually do anything. The generally positive environment is in spite of the management, not because of it. - The majority of my time was a good experience until a recent management-led restructure, allegedly for ‘impact’ reasons although no metrics or rationale were forthcoming. -This has been orchestrated by an individual who was unaware of how the organisation works on a day-to-day level, and an HR person whose actions seemed illegal and callous and went against the in-house guidelines (no business case provided etc). So being ‘open’ is probably in question as perhaps there is financial trouble? - Data breaches have happened, as well as confidentiality breaks. Yet another place which could be amazing that is spoiled by an out-of-touch, top-heavy and lumbering hierarchy.

KCLSU Response
3y
Thank you. We appreciate you for taking the time to write your feedback. We will bear in mind all the points you have shared & strive to keep doing our best.
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