Pros
I loved working for Keen, I loved all the wonderful clients I attracted, I loved that I made money, and I loved that I made money FOR Keen in the process. That's how prosperity works, everyone wins. So I don't understand how or why 3 weeks ago my account was suddenly canceled. I worked every day, 7 days a week, holidays too. My clients loved me, 100% client satisfaction rate and repeat clientele from my accuracy. I was always listed within the top 5 advisors, WITHOUT paying to bid. I'm a legit psychic and customers knew it. So did Keen, otherwise I wouldn't have been that high in the listings. Customer service is nice, but not helpful. I need to talk to a person in upper management. And Playfair, did not seem to play very fair here.
Cons
Since May 2016, major IT issues started. Constant connection issues, calling Keen for help was not the same, must have new employees who were not familiar with what to do. The "Playfair" department, also does not know what they are doing. I believe my account was canceled out of error, as I was bringing in high end clients, generated 14-20K per mth. I know for a fact 70% of their advisors do not bring this to Keen. Randomly canceling the account of a person making your company money, AND clients happy and coming back, makes no sense. And to not be able to talk to a person from Keen is ridiculous. I got robot email responses. There has to be some kind of better management system there, a person who understands the role of an ADVISOR, their asset to the company, ect. Fixing the office staff will help fix the IT issues and complaint issues. When the people who work in the office do not understand, nothing gets done the right way.