great - Project Manager KREWE Employee Review

 Lead the store to achieving the highest Customer Service Satisfaction Survey within the region with an overall score for 2017 being significantly above target.  Responsible for day to day management of customer service, leafing and developing team members, inspiring customers through excellent customer service and to minimize remuneration costs in department.  Led initiative to sell clearance stock by making it more prominent to the customer. Resulting in a reduction in stock loss through effective management of stock, which other wise would have been written off as stock loss.  Successfully trained and mentored three aspiring team members in the region to be successful Customer Service Managers.  Played a pivotal role in opening a new store with hiring and training the leadership teams and 65 associates to be efficient in customer service and logistics  Preforming start-of-day and end-of-day procedures, such as opening and closing out cash float.  Manage customer service , as well as supervising staff of over 50. Within a year I minimized the amount of merchandise eligible for return, thus saving the store from excess product and increasing overall revenue.  Maintained a safe and hygienic working environment.