Pros
A lot of downtime, the work isn’t necessarily “hard”, fun people to work with, managers are lenient, good hours, tips.
Cons
The work isn’t evenly distributed! It’s always the same people doing all the work! Every other department relies on line service and at times becomes very annoying! Especially the flight attendants who restock the airplanes. They will make you do it for them even though it is technically their job! Certain managers here are rarely at work so it is hard at times to get into contact with them. I am one who does not like to be bothered on my day off so I don’t understand why they can call me on my days off but when I try to call them they don’t answer. Managers will threaten to fire people if they do not follow the rules or company policies yet some people get away with everything. You can be late for 20 years and nothing will happen. Some workers here are ALWAYS on their phone! Whether it is busy or not one person should not be allowed to be on their phone for 8 hours playing games! 5 people are on the phone all day while 3 other people are doing all the work, THIS IS A PROBLEM! I was guilty of being on my phone too much at times as well but I still did everything that needed to get done. There is way too much drama for no reason. Some people here cannot take constructive criticism so there is no other way to share your opinion. You’re voice will not be heard here! HR does not do anything! They will share private information of disclosed conversations! There are no designated lunches in most of the shifts, supervisors can care less if you take a mandated 30 minute break! The training here is just as bad. I worked almost every single shift but the morning shift is definitely out of control. I was sent on tasks that I was not sure how to do and when I brought it to the supervisors attention he told me just try and if I had any questions to call him on the radio. Great training! Working for this department in this location has put a bad name to aviation. There’s only a hand full of people that actually care about aviation and are wanting to learn more about it. Everyone else can care less and are only here for the paycheck.